5:00-6:30 Eilan Hotel Ballroom Open for Sponsors and Exhibitors
GROWING YOUR WORKFORCE
8:30-9:00 AM: Registration
9:15-9:30 AM: Welcome and opening remarks with
Jaques DuBose, CEO Nexus International and Alberto Garcia-Jurado, Disrupt HR Houston Lead Organizer.
9:35-10:15 AM: Opening Panel "Business Expansion the Right Way" with Deirdre Pattillo, Daniel Olvera & Rick Rayne of SBDC & UTSA International Business Development Center.
10:15-10:30 AM: Coffee Break
10:35-11:00 AM: "Recruitment and Retention Strategies for a Changing Workforce" with Adam Blanchard, CEO Tanager Logistics.
11:05-11:30 AM: "Virtual & Remote Staffing: Tax Implications You Can’t Ignore" with Samantha Guerra, CPA Sol Schwartz & Associates.
11:35-12:00 AM: "Integrating the collaboration model in remote and hybrid teams" with Alberto Garcia-Jurado.
12:00-1:00 PM: Networking lunch
12:30-12:55 PM: "Scaling your business in the digital age" with Eliot Garza
1:00-1:30 PM: Networking on the Expo Floor
1:35-2:00 PM & Keynote with Emma Faye Rudkin on "Employees with Disabilities: A winning Staffing Strategy."
2:00-2:20 PM Coffee Break
2:25-2:50 PM "How Employers Can Cut Costs by 30% and Still Offer Fortune 500-Level Benefits." With Claire Berger, CBC Consulting
2:55-3:20 PM PEOs explained by the expert: With Bradley Stroud.
3:25-4:00 PM: Closing Q&A Panel – With Adam Blanchard; Bradley Stroud; James Taylor.
4:00-5:30 PM: IgNite Mixer on Expo Floor
5:30 PM: Expo Closes
TECHNOLOGY INTEGRATION AND AI ESSENTIALS
8:30-9:00 AM: Registration
9:15-9:25 AM: Welcome and opening remarks with
Jaques DuBose, CEO Nexus International and Alberto Garcia-Jurado, Disrupt HR Houston Lead Organizer.
9:25-9:50 AM Opening Session Session: "Driving Revenue With AI Technology". With Bud ClarkFounder & CEO, VERTICAL Wisdom Group.
9:55-10:25 AM: Keynote with M + AI in Action Panel: "How Customer Experience Is Being Transformed." With Michael Baillargeon, Telarus; Ted Mitchell, Five 9; Andrew Thomas, Observe AI; J.W. Stanley, Claro & AireSpring.
10:25-10:40 AM: Coffee Break
10:45-11:15 AM: "The Augmented Workforce: Blending Humans and Automation in the Contact Center." With Ted Mitchell, Five 9; Robert Maute, Krisp AI; James Cammareri, Call Center Power; Andrew Thomas, Observe AI.
11:20-12:00 AM: "AI Integration Approaches and Strategies": With Michael Baillargeon, Telarus.
12:00-1:00 PM: Networking lunch
1:00-1:30 PM: Networking on the Expo Floor
1:30-1:55 PM: "The Great Knowledge Acceleration: Bridging Generations in the AI Era." With Luke Goetting on "Gen Z in the Workplace."
2:00-2:20 PM Coffee Break
2:25-2:55 PM: "Connectivity to Customer Experience: Making a clear connection every time.": With J.W. Stanley, Claro & AireSpring; Robert Maute, Krisp AI; James Cammareri, Call Center Power.
3:00-3:30 PM: “Pulling It All Together: Future-Proofing Your Team and Tech.” With Michael Baillargeon, Telarus.
3:35-3:50 PM: Closing Panel with interactive Q&A. With Jacques DuBose and Art Flores.
4:00-5:30 PM: IgNite Mixer on Expo Floor
5:30 PM: Expo Closes
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